RETURNS/CREDIT & RESTOCK FEE:
No merchandise will be accepted by NMI Inc. for return, exchange or credit without our expressed consent and return authorization code prior to the return of goods. Returns must be made within 30 days of receipt of goods. Standard restocking fee for all returned product is $15.00 or 20% of the purchase price (whichever is higher), and subject to factory inspection to determine goods are in original condition. There is no refund on special handling charges, or original shipping and insurance charges. There is no refund or returns on custom manufactured products. All freight charges on returned merchandise must be prepaid.
Northland Metal Industries Inc. 9603 Clinton Rd. Cleveland, OH 44144
Hours are 8:00 am to 4:30 pm., Monday-Friday, Eastern Standard Time. You can also order or contact us on the web at www.northlandmetal.com