Northland Forever Chairmat Warranty
Forever Chairmat Lifetime Warranty
Northland Metal provides a lifetime warranty on the premium "Forever" model chairmat and guarantees the chairmat to be free from defects in material and workmanship at the time of sale to the original purchaser, and will not crack, chip, break, shatter or indent under normal usage. Warranty applies only to the original purchaser. Should the chairmat prove to be defective in material and/or workmanship under normal usage, Northland Metal will, at its option, replace the product at no charge (except as otherwise stated herein) provided that the product has not been subjected to abuse, misuse, misapplication, neglect, accident, disaster, alteration or modification.
This WARRANTY IS VOID under certain conditions, including but not limited to: use of metal casters; placement of furniture or other stationary objects on the chairmat; use of chairmat in an application not recommended by Northland Metal; cutting or altering of the chairmat in any way; use of the chairmat outdoors or exposed to direct sunlight; use in areas where it will be subjected to temperatures outside a 55 degree to 100 degree fahrenheit range (13 degree to 37 degrees celsius); or used in areas where moisture may be present beneath the carpet or other flooring materials. Damage to the chairmat as a result of abuse, misuse, misapplication, neglect, accident, disaster, alteration or modification will VOID THE WARRANTY.
Normal wear and tear, including but not specifically limited to, marring, scuffing and wear to the textured top surface is NOT covered under the warranty. NOTE: large deposits of dirt are very abrasive and will cause ACCELERATED PREMATURE WEAR to the mats textured top surface. Use a damp cloth soaked in mild soap & water to clean the chairmat when necessary.
To request a warranty replacement, please contact Northland Metal customer service line at 866-961-5413 (toll free). Please have your dated sales receipt handy. Northland Metal reserves the right to request damaged chairmats be returned to the factory for inspection before sending replacement product. A shipping and handling fee of $30.00 may apply for each warranty replacement mat, Northland Metal may retract the warranty at its sole discretion, and instead apply a cash remedy in the value of the original transaction.
NOTE: The above warranty is the only warranty provided by Northland Metal and Northland Metal makes no other warranty of any kind, expressed or implied, including, but not limited to any implied warranty of merchantability or fitness for a particular purpose or any other warranty of any kind. Liability under this warranty is limited to the cost of the product and shall not extend to any other special or consequential damages. The warranty does not include shipping and handling charges to and from the factory.